Article 1: Collection of Personal Information

The Group acquires personal information through legal and fair means. The Group may request the provision of personal information in the following cases:

1. Hotel reservations
2. Restaurant reservations
3. Various inquiries
4. Applications or reservations for weddings, banquets, various services, and product orders
5. Responding to surveys
6. Membership applications for various group-operated organizations
7. Applying for employment, including positions for employees
8. Others (For services other than those listed above, the purpose, content, and handling of personal information will be clearly communicated.)

Article 2: Purpose of Using Personal Information

The Group may use personal information in the following cases:

1. When it becomes necessary to contact the individual for any reason
2. To provide information about the Group’s products, services, and events
3. When sending email newsletters
4. When analyzing data for the improvement of the Group’s services and products
5. When the individual has provided consent

Article 3: Scope of Personal Information Collection

The personal information collected by the Group from customers is kept to the minimum necessary for providing services.

Article 4: Management of Personal Information

1. The Group maintains the accuracy of personal information and manages it securely.
2. The Group implements appropriate and rational security measures to prevent the loss, destruction, tampering, and leakage of personal information.

Article 5: Provision of Personal Information to Third Parties

The Group handles personal information carefully and does not provide or disclose it to third parties except in the following cases:

1. When the individual who provided personal information has purchased products or services from the Group or a third party, and information is requested by the third party or delivery service.
2. When the individual who provided personal information explicitly requests disclosure or provision to a third party.
3. When there is consent from the individual who provided the personal information.
4. When it is necessary for the protection of human life, body, or property, and obtaining the individual’s consent is difficult.
5. When cooperation is necessary for national institutions, local public entities, or their commissioned agents to perform duties stipulated by law, and obtaining the individual’s consent would hinder the performance of such duties.
6. When required by other laws.
7. When transferring part or all of the Group’s business operations to a third party.
8. When entrusting operations to a business partner with an obligation of confidentiality for the maintenance and management of the homepage system.

Article 6: Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

The Group promptly responds to requests from individuals who provided personal information for disclosure, correction, suspension of use, deletion, or other demands regarding their own personal information. For opinions or questions regarding the handling of personal information, individuals can contact the Group via the “Contact Us” section on the group’s homepage or by emailing r_info@rosehotekyokohama.com.

Article 7: Organization and Structure

1. The Group appoints a personal information protection manager and implements proper management of personal information. 2. The Group conducts training for officers and employees on the protection and proper management of personal information, ensuring thorough handling in daily business operations.

Article 8: Formulation, Implementation, Maintenance, and Improvement of Personal Information Protection Compliance Program

To execute this policy, the Group formulates a personal information protection compliance program (including this policy, the Personal Information Protection Regulations, and other regulations and rules) and ensures that Group officers, employees, and other relevant parties are informed and adhere to its implementation, maintenance, and continuous improvement.

Article 9: Changes to the Privacy Policy

The Group reserves the right to change this Privacy Policy at any time without prior notice and without any specific reason. By posting this Privacy Policy, the Group does not intend to be bound by the content of the Privacy Policy as of the time it was accessed by the user, nor is such binding presumed.

Established on April 1, 2005

Ryumon Group
Ryumon Holdings Co., Ltd.
Ryumon Shoji Co., Ltd.
Chungking Restaurant Co., Ltd.
President and CEO Lee Hongdo